Refund & Return Policy

Last Updated: [2025/04/12]

Thank you for shopping at RhinoMedia.in. We specialize in digital products and strive to ensure your complete satisfaction. Due to the nature of digital goods, we have a strict no-refund policy unless otherwise stated below. Please read this policy carefully before making a purchase.

1. Digital Products Policy

All products sold on RhinoMedia.in are digital downloads, meaning they are delivered electronically and cannot be returned. As a result:

  • We do not offer refunds or exchanges for digital products once the purchase is completed.
  • Before purchasing, please review the product description, compatibility, and system requirements to ensure it meets your needs.

2. Exceptions for Refunds

Refunds may be considered only in the following cases:

  • Duplicate Purchase: If you accidentally purchase the same product twice, contact us within 24 hours for a refund of the duplicate transaction.
  • Technical Issues: If the product is defective, corrupted, or cannot be downloaded due to an error on our side, we will either provide a replacement or issue a refund after verification.
  • Unauthorized Purchase: If your purchase was made fraudulently (without your consent), we will investigate and process a refund if verified.

3. How to Request a Refund

If you believe your case qualifies for a refund under the exceptions listed above, please:

  1. Contact us within 7 days of purchase at [Your Support Email] with:
    • Your order number
    • A detailed explanation of the issue
    • Screenshots or proof (if applicable)
  2. We will review your request and respond within 3-5 business days.

4. Non-Refundable Situations

We do not provide refunds for:

  • Change of mind or accidental purchases (unless duplicate).
  • Failure to check system requirements before purchase.
  • Incompatibility with your device/software.
  • Lack of technical knowledge to use the product.

5. Contact Us

For any questions regarding our Return & Refund Policy, please reach out to:
📧 Email: [support@rhinomedia.in]
🌐 Website: [https://rhinomedia.in]

By purchasing from Rhinomedia.in, you acknowledge that you have read, understood, and agreed to this policy.

Note: We reserve the right to modify this policy at any time. Any changes will be posted on this page.

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